Terms and Conditions

At SkiBound, we want to make your journey from planning and preparing for your ski trip, to enjoying your tour and returning home safely as seamless as possible. Providing you with information on your booking conditions, use of our website and how we protect your privacy is all part and parcel of ensuring we help you the best we can. 

Below you will find direct links to designated pages covering our Booking Conditions, Website Terms and Conditions, Privacy Policy, and Cookies Policy.

Terms and Conditions

Booking Conditions

Our Booking Conditions form part of the contract of your school ski trip. It is important you read through these to understand the procedures we have in place to provide your group with the financial security they deserve.

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Website Terms and Conditions

Read about the terms of use of our website designed to inform you the website’s facilities, links to external websites and our contact with you. By accessing this website you are agreeing to the terms also set for our supply of products and services.

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Looking out across Wildschönau | Austria

Cookies Policy

Find out about what Cookies are; the various types of Cookies; and what we use Cookies for. This section forms part of the Website Terms and Conditions and Privacy Policy, including your acceptance of these conditions upon using our website.

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Privacy Policy

SkiBound Limited’s Privacy Policy outlines what information is collected, how it is collected and how it is handled. Please read this to understand your rights, the control of data and links to other websites.

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Snowboarder celebrating the view

Important Information

The SkiBound team is always on-hand to answer any questions you have throughout the booking process. The following document has been set up to provide important information regarding aspects of the ski tour Party Leaders most commonly enquire about.

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Key rights under the Package Travel Regulations

  1. Travellers will receive all essential information about the package before concluding the package travel contract.
  2. There is always at least one trader who is liable for the proper performance of all the travel services included in the contract.
  3. Travellers are given an emergency telephone number or details of a contact point where they can get in touch with the organiser or the travel agent.
  4. Travellers may transfer the package to another person, on reasonable notice and possibly subject to additional costs.
  5. The price of the package may only be increased if specific costs rise (for instance, fuel prices) and if expressly provided for in the contract, and in any event not later than 20 days before the start of the package. If the price increase exceeds 8% of the price of the package, the traveller may terminate the contract. If the organiser reserves the right to a price increase, the traveller has a right to a price reduction if there is a decrease in the relevant costs.
  6. Travellers may terminate the contract without paying any termination fee and get a full refund of any payments if any of the essential elements of the package, other than the price, are changed significantly. If before the start of the package the trader responsible for the package cancels the package, travellers are entitled to a refund and compensation where appropriate.
  7. Travellers may terminate the contract without paying any termination fee before the start of the package in the event of exceptional circumstances, for instance if there are serious security problems at the destination which are likely to affect the package.
  8. Additionally, travellers may at any time before the start of the package terminate the contract in return for an appropriate and justifiable termination fee.
  9. If, after the start of the package, significant elements of the package cannot be provided as agreed, suitable alternative arrangements will have to be offered to the traveller at no extra cost. Travellers may terminate the contract without paying any termination fee, where services are not performed in accordance with the contract and this substantially affects the performance of the package and the organiser fails to remedy the problem.
  10. Travellers are also entitled to a price reduction and/or compensation for damages where the travel services are not performed or are improperly performed.
  11. The organiser has to provide assistance if the traveller is in difficulty.
  12. If the organiser or, in some Member States, the retailer becomes insolvent, payments will be refunded. If the organiser or, where applicable, the retailer becomes insolvent after the start of the package and if transport is included in the package, repatriation of the travellers is secured. We, Skibound LTD have taken out insolvency protection with the financial protection entity ABTA–The Travel Association. You can contact the financial protection entity ABTA – The Travel Association at 30 Park Street, London, SE19EQ; [email protected]; 020 3117 0500 if services are denied because of Skibound LTDs insolvency.
  13. The Package Travel and Linked Travel Arrangements Regulations 2018 can be found on; https://www.legislation.gov.uk/ukdsi/2018/9780111168479/contents

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